Welcome to Food Veranda
Food Veranda respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website, book a table, or interact with our venue.
We are located at 123 Flinders Lane, Melbourne VIC 3000, Australia. This policy applies to information collected through our website and in-person interactions. Poker tables and cards at our venue are purely physical, on-site entertainment; no online gambling or financial transactions occur.
Policy Last Updated
15 September 2026
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised effective date.
Information We Collect
Personal Details
When you book a table or contact us, we may collect your name, email address, phone number, and any other details you provide.
- Booking forms may request your preferred date, time, and party size.
- Contact forms collect your name and email address to respond to inquiries.
Usage Data
We automatically collect certain information when you visit our website, such as your IP address, browser type, and pages visited.
- This data helps us improve our website and understand visitor preferences.
- Usage data is collected through cookies and similar technologies as described in our Cookie Policy.
How We Use Your Information
We use your personal information to manage bookings, respond to inquiries, improve our services, and comply with legal obligations.
- Booking management: to confirm and manage your table reservations.
- Customer support: to answer your questions and provide assistance.
- Service improvement: to analyze website usage and enhance user experience.
- Legal compliance: to meet regulatory requirements.
Sharing and Disclosure
We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our website and managing bookings, such as reservation platforms and email services.
- Service providers are contractually obligated to protect your information.
- We may disclose information if required by law or to protect our rights.
- No data is shared for online gambling or betting purposes; poker tables are physical only.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.
- Data is stored on secure servers with restricted access.
- We use encryption for data transmission where applicable.
- Regular security reviews are conducted to maintain safeguards.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Booking information is typically retained for 12 months after your visit.
- Contact inquiries are retained for 6 months after resolution.
- Usage data may be retained in aggregated form for analytics.
Your Rights
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate.
You may also request deletion of your personal information where applicable. To exercise your rights, contact us at [email protected] or +61255501234. We will respond to your request within a reasonable timeframe.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details below.
- Email: [email protected]
- Phone: +61255501234
- Address: 123 Flinders Lane, Melbourne VIC 3000, Australia